PRIVACY POLICY

PRIVACY POLICY

Majestic Construction

Trading as Majestic Site Management Ltd

Effective Date: 13 August 2026    |    Last Reviewed: 13 August 2026    |    Next Review Date: August 2027

Version 2.2

1. Introduction

Majestic Construction, trading as Majestic Site Management Ltd (“we”, “us”, “our” or “Majestic”), is committed to protecting the privacy and security of personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you:

  • visit our website;
  • contact us by telephone, email or through our website;
  • request information, quotations or services from us;
  • become a customer or supplier;
  • work with us as a contractor or subcontractor;
  • provide services to us;
  • communicate with us in connection with our business; or
  • otherwise provide personal information to us.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR), as applicable.

This Privacy Policy also explains how we may process business contact information obtained from third-party sources, including information obtained from industry, accreditation and business databases.

We may update this Privacy Policy from time to time. The latest version will be made available on our website.

2. Who We Are

The website and services are operated by:

Majestic Construction

Trading as Majestic Site Management Ltd

Our principal place of business is:

Unit 10 Queens Square Business Park, Honley, Holmfirth, England, HD9 6QZ

Telephone: 01484 426302

For privacy and data protection enquiries, you can contact us using the details above or the contact details published on our website.

Majestic Site Management Ltd is the organisation responsible for determining how and why personal information is processed for the purposes described in this Privacy Policy.

3. Personal Information We May Collect

Depending on your relationship with us, we may collect and process the following categories of personal information.

3.1 Contact information

This may include:

  • name;
  • job title or position;
  • company or organisation name;
  • business address;
  • email address;
  • telephone number; and
  • other business contact information.

3.2 Customer and business information

Where you are a customer, potential customer, contractor, subcontractor, supplier or business contact, we may process information relating to:

  • enquiries;
  • quotations;
  • contracts and agreements;
  • purchase orders;
  • invoices and payments;
  • project information;
  • site information;
  • correspondence;
  • customer and supplier records;
  • contractor and subcontractor information;
  • accreditation information;
  • competency information;
  • training information;
  • health and safety information where relevant to the services being provided;
  • records of services provided; and
  • other information reasonably necessary to manage our business relationship with you or your organisation.

3.3 Website and technical information

When you use our website, we may collect technical information such as:

  • IP address;
  • browser type and version;
  • operating system;
  • device information;
  • approximate geographical information;
  • referring website;
  • pages visited;
  • time spent on pages;
  • website navigation information; and
  • information about how you interact with our website.

Some of this information may be collected through cookies or similar technologies.

3.4 Communication information

Where you contact us, we may retain:

  • the content of emails;
  • telephone records where appropriate;
  • contact form information;
  • letters and other correspondence;
  • meeting records; and
  • other information necessary to manage the communication.

4. How We Collect Personal Information

We may collect personal information:

  • directly from you;
  • when you contact us;
  • when you complete a website contact form;
  • when you request a quotation;
  • when you request our services;
  • when you enter into a contract with us;
  • when you communicate with us by telephone, email or other means;
  • from your employer or organisation where you are acting on behalf of a business;
  • from customers, contractors, subcontractors or suppliers;
  • from publicly available business information;
  • from industry and trade organisations;
  • from accreditation and compliance organisations;
  • from construction industry databases and platforms;
  • from commercial business information providers;
  • from health and safety accreditation and prequalification schemes, where appropriate;
  • from websites belonging to businesses and organisations; and
  • automatically through our website, including through cookies and similar technologies.

Where we receive personal information from a source other than the individual concerned, we will take appropriate steps to ensure that the information is processed lawfully, fairly and transparently.

5. Personal Information Obtained from Third Parties

We may obtain business contact information from third-party sources where the information has been made available for legitimate business purposes or where we have another lawful basis for obtaining and using it.

Third-party sources may include:

  • business directories;
  • publicly available business information;
  • industry and trade organisations;
  • accreditation organisations;
  • compliance organisations;
  • construction industry databases;
  • commercial business information providers;
  • professional networking platforms;
  • websites operated by businesses and organisations; and
  • health and safety accreditation and prequalification schemes, where appropriate and where relevant information is made available to us for legitimate business purposes and in accordance with the terms under which we access it.

The information obtained may include:

  • name;
  • company name;
  • job title;
  • business email address;
  • business telephone number;
  • business address; and
  • other relevant business contact information.

We will not assume that information being publicly available or held by a third party automatically means that it can be used for any purpose.

Before using third-party business contact information, we will consider the circumstances in which the information was obtained, the purpose for which it was made available, the nature of the information, the reasonable expectations of the individual and the applicable data protection and electronic marketing requirements.

Where required by applicable data protection legislation, we will provide appropriate privacy information to individuals whose personal information we have obtained from a third party.

6. Why We Use Personal Information

We may use personal information for the following purposes:

  • responding to enquiries;
  • providing quotations;
  • supplying our services;
  • managing customer relationships;
  • managing supplier relationships;
  • managing contractor and subcontractor relationships;
  • administering contracts;
  • processing invoices and payments;
  • arranging meetings and site visits;
  • managing construction and health and safety projects;
  • providing health and safety advice and support;
  • providing accreditation and compliance support;
  • managing training and competency information;
  • communicating with customers and business contacts;
  • maintaining appropriate business records;
  • managing complaints;
  • improving our services;
  • improving and maintaining our website;
  • protecting our business and IT systems;
  • preventing fraud or misuse;
  • managing risks;
  • maintaining insurance;
  • obtaining professional advice;
  • complying with legal and regulatory obligations;
  • establishing, exercising or defending legal claims; and
  • carrying out appropriate business-to-business marketing.

7. Lawful Bases for Processing

We will only process personal information where we have a lawful basis for doing so.

Depending on the circumstances, the lawful basis may include the following.

7.1 Contract

We may process personal information where this is necessary to enter into or perform a contract with you or your organisation.

For example, we may need your contact details to provide a quotation, arrange services, manage a project or administer payments.

7.2 Legal obligation

We may process personal information where this is necessary for us to comply with a legal or regulatory obligation.

This may include obligations relating to:

  • accounting;
  • taxation;
  • employment;
  • health and safety;
  • insurance;
  • regulatory compliance; and
  • other legal requirements applicable to our business.

7.3 Legitimate interests

We may process personal information where this is necessary for our legitimate interests, provided that those interests are not overridden by your rights and freedoms.

Our legitimate interests may include:

  • operating and managing our business;
  • managing customer and supplier relationships;
  • responding to business enquiries;
  • communicating with business contacts;
  • developing our services;
  • promoting our services to relevant businesses;
  • maintaining appropriate business records;
  • protecting our business;
  • managing risk;
  • maintaining insurance;
  • obtaining professional advice;
  • preventing fraud or misuse;
  • improving our website and services; and
  • establishing, exercising or defending legal claims.

Where we rely upon legitimate interests, we will consider whether the processing is necessary and whether our interests are appropriately balanced against the individual’s rights and expectations.

7.4 Consent

Where appropriate, we may rely on your consent to process personal information.

Where we rely on consent, you have the right to withdraw your consent at any time.

Withdrawal of consent will not affect processing that took place before consent was withdrawn.

8. Business-to-Business Direct Marketing

We may use business contact information to communicate with businesses and business contacts about services that we believe may be relevant to their organisation.

Our services may include:

  • health and safety consultancy;
  • health and safety support;
  • Accreditation support;
  • RAMS reviews;
  • health and safety documentation;
  • training;
  • compliance support;
  • construction-related consultancy; and
  • other services relevant to businesses operating within the construction, property, facilities management, repairs and maintenance sectors.

Where appropriate, our lawful basis for processing personal information for business-to-business marketing will be legitimate interests.

When considering whether to use legitimate interests for marketing, we will take into account:

  • who the individual is;
  • the organisation they work for;
  • their job role;
  • the nature of the business;
  • how their information was obtained;
  • the type of communication being sent;
  • whether the communication is relevant to their business role;
  • their reasonable expectations;
  • the potential impact on the individual; and
  • any previous objection or opt-out.

We will comply with applicable requirements under PECR when sending direct marketing communications by electronic means or making direct marketing calls.

The requirements may differ depending on whether we are contacting:

  • a corporate organisation;
  • a limited company;
  • a public limited company;
  • a limited liability partnership;
  • a partnership;
  • a sole trader; or
  • an individual.

We will not treat all business contacts as being subject to identical marketing rules.

9. Marketing Opt-Out and Objections

You have the right to object to direct marketing at any time.

If you do not wish to receive marketing communications from us, you can:

  • use the unsubscribe facility provided in an email;
  • contact us by email;
  • contact us by telephone; or
  • contact us using the details contained in this Privacy Policy.

Where you object to direct marketing, we will take appropriate steps to ensure that your information is no longer used for direct marketing.

We may retain limited information on a suppression or do-not-contact list where necessary to ensure that we respect your objection and do not inadvertently contact you again.

An objection to marketing will not necessarily require us to delete all personal information we hold about you where we have another lawful reason for retaining it.

10. Information Obtained from Accreditation Schemes or Other Business Databases

Where Majestic obtains business contact information from a health and safety accreditation or prequalification scheme, or another third-party business database, we will only use that information to identify relevant business contacts and organisations that may benefit from our services where doing so is permitted under the terms on which we access that database and under applicable data protection and electronic marketing law.

We do not treat access to a third-party database as, by itself, giving us a general right to use the information it contains for our own marketing. Many accreditation and compliance platforms restrict how the information they hold may be used by their members, and we will have regard to those restrictions, in addition to applicable law, before using any information obtained in this way for business communications.

We will consider:

  • the source of the information;
  • the type of information obtained;
  • whether it relates to a corporate or individual contact;
  • the individual’s business role;
  • whether the proposed communication is relevant to their business role;
  • the applicable PECR requirements;
  • the individual’s reasonable expectations;
  • whether an objection or opt-out has previously been made; and
  • whether the proposed processing is fair and proportionate.

Where required, we will provide individuals with information about the source of their personal information and how we are using it.

If an individual asks where we obtained their information, we will provide appropriate information about the source, subject to any applicable legal restrictions.

11. Email Marketing

Where we send marketing emails, we will comply with applicable data protection and electronic marketing requirements.

Marketing emails may contain:

  • information about our services;
  • information about accreditation and compliance;
  • health and safety updates;
  • industry information;
  • newsletters;
  • training information; and
  • other information that we believe may be relevant to the recipient’s business role.

Where required, appropriate consent will be obtained before sending electronic marketing communications.

Every marketing email will provide an appropriate means of opting out.

12. Providing Personal Information to Others

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.

This may include sharing information with:

  • customers and clients;
  • contractors;
  • subcontractors;
  • suppliers;
  • professional advisers;
  • accountants;
  • solicitors;
  • insurers;
  • insurance brokers;
  • IT providers;
  • software providers;
  • website hosting providers;
  • email and communication providers;
  • accounting and financial service providers;
  • accreditation organisations;
  • training providers;
  • compliance organisations;
  • regulators;
  • government bodies; and
  • law enforcement authorities where legally required.

We will only share personal information where there is a lawful basis for doing so.

We do not sell personal information to third parties.

13. Data Processors and Service Providers

We may use third-party organisations to provide services on our behalf.

These may include providers of:

  • website hosting;
  • email services;
  • cloud storage;
  • accounting software;
  • customer relationship management systems;
  • marketing platforms;
  • online forms;
  • IT support;
  • website analytics;
  • document management systems; and
  • other business software.

Where a third party processes personal information on our behalf, we will take reasonable steps to ensure that appropriate contractual and security arrangements are in place.

14. International Transfers

Some of our service providers may process or store personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place in accordance with applicable data protection legislation.

15. Security of Personal Information

We take reasonable technical and organisational measures to protect personal information against:

  • unauthorised access;
  • accidental loss;
  • destruction;
  • misuse;
  • alteration;
  • unauthorised disclosure; and
  • other unlawful processing.

Access to personal information will be restricted to people who need access for legitimate business purposes.

We will take reasonable steps to ensure that personal information is stored securely.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

16. Retention of Personal Information

We will not keep personal information for longer than is reasonably necessary for the purpose for which it was collected.

The length of time information is retained will depend upon:

  • the nature of the information;
  • the purpose for which it was collected;
  • our relationship with you;
  • contractual requirements;
  • legal and regulatory requirements;
  • accounting and tax requirements;
  • insurance requirements;
  • professional requirements;
  • the need to establish or defend legal claims; and
  • whether we need to retain information to demonstrate that an individual has opted out of marketing.

Where personal information is no longer required, it will be securely deleted, destroyed or anonymised where appropriate.

16.1 Retention Schedule

To give effect to the principles above, we apply the following indicative retention periods. These periods are a general guide; the actual period applied to a specific record may vary where a longer or shorter period is justified by the circumstances, and may be extended where a relevant legal claim, investigation or dispute is ongoing.

Record / Information Type

Retention Period

Basis for Period

Action on Expiry

Enquiry and quotation records (no contract concluded)

12 months from last contact

Legitimate interests – reasonable commercial window to follow up; no ongoing lawful basis beyond this

Securely delete or anonymise

Customer contracts and project records

6 years from end of contract / project completion

Limitation Act 1980 – standard limitation period for contract claims (England & Wales)

Securely delete or archive-then-delete

Invoices, payments and accounting records

6 years from end of the financial year to which they relate

Companies Act 2006 / HMRC record-keeping requirements

Securely delete

Contractor and subcontractor records (incl. CIS records)

6 years from end of engagement or relevant tax year

HMRC CIS record-keeping requirements; Limitation Act 1980

Securely delete

Health and safety records (general)

3 years minimum from date of record

Health and Safety at Work etc. Act 1974 and supporting regulations

Review; delete unless subject to extended retention below

Health and safety records – accident/incident (RIDDOR)

3 years from date of incident (longer if involving a child, or a claim is live)

RIDDOR 2013; potential personal injury limitation period (3 years, extendable)

Review with legal advice before deletion

Records relevant to exposure to hazardous substances (e.g. asbestos, noise, vibration, hazardous dust)

40 years from date of last exposure, where applicable

Control of Substances Hazardous to Health Regulations 2002 (COSHH) and related industrial disease guidance

Retain per COSHH; do not delete without specialist advice

Accreditation and compliance records (e.g. health and safety accreditation and prequalification schemes)

Duration of accreditation plus 2 years

Legitimate interests – evidencing compliance history if challenged

Securely delete once superseded and outside retention

Training and competency records

Duration of employment/engagement plus 6 years

Legitimate interests; potential employment tribunal or negligence claims

Securely delete

Insurance records and correspondence

As required by insurer, typically up to 6 years after policy expiry (longer for public/employer’s liability, see below)

Contractual requirement with insurer; potential future claims

Securely delete once insurer confirms no longer required

Employer’s liability insurance certificates

40 years from policy expiry

Employers’ Liability (Compulsory Insurance) Regulations 1998 guidance

Retain in archive; do not delete without advice

Marketing contact records (B2B) – active

Until objection, opt-out, or no engagement for 24 months

Legitimate interests; PECR

Move to suppression list or delete

Marketing suppression / do-not-contact list

Indefinite, or until no longer needed to honour the objection

Legitimate interests – necessary to respect the individual’s objection

Retain minimal data only (identifier sufficient to suppress)

Website analytics and cookie data

As set out in the applicable cookie’s own expiry (typically 14–26 months for analytics cookies)

Consent / legitimate interests, per cookie category

Automatic expiry per cookie settings

General correspondence and complaint records

3 years from resolution of the matter

Legitimate interests – handling any follow-up query or complaint

Securely delete

Records relevant to a legal claim or dispute

Until the claim is concluded, plus the applicable limitation period

Necessary for establishing, exercising or defending legal claims

Review with legal advice before deletion

This retention schedule is reviewed alongside this Privacy Policy and may be updated to reflect changes in legislation, regulatory guidance or our business practices.

17. Your Data Protection Rights

Subject to certain legal exemptions and restrictions, you may have the right to:

  • request access to the personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of personal information;
  • request restriction of processing;
  • object to certain processing;
  • object to direct marketing;
  • request transfer of certain personal information to another organisation;
  • withdraw consent where we rely on consent; and
  • complain to the Information Commissioner’s Office.

These rights are subject to applicable legal requirements and exemptions.

For example, there may be circumstances where we are legally entitled or required to retain certain information even if you ask us to delete it.

18. Subject Access Requests

You have the right to request access to the personal information we hold about you.

A Subject Access Request (SAR) can be made verbally or in writing.

You do not need to use a specific form or wording to make a valid request.

We will normally respond to a SAR without undue delay and within one calendar month of receiving the request, subject to applicable legal provisions.

Where a request is complex or where we have received a number of requests from the same individual, the applicable legal time limit may be extended where permitted by law. If an extension is required, we will explain this to you.

We will not normally charge a fee for dealing with a SAR.

In limited circumstances, where permitted by law, we may charge a reasonable fee or refuse to act on a request where it is manifestly unfounded or excessive.

We may need to request reasonable information to confirm your identity before providing personal information.

When responding to a SAR, we may also provide information about:

  • the purposes for which we process your information;
  • the categories of personal information we hold;
  • the recipients or categories of recipients to whom information may be disclosed;
  • how long information is retained;
  • your rights;
  • where your information was obtained from, where it was not obtained directly from you;
  • relevant information about automated decision-making or profiling, where applicable; and
  • appropriate information regarding international transfers, where applicable.

19. Correction of Personal Information

We aim to ensure that the personal information we hold is accurate and up to date.

If you believe that information we hold about you is incorrect or incomplete, you can contact us and request that it is corrected.

We will consider the request and take appropriate action where necessary.

20. Right to Erasure

You may have the right to request that we delete your personal information.

This is sometimes referred to as the “right to be forgotten”.

The right is not absolute and does not apply in every circumstance.

For example, we may need to retain certain information where this is necessary to:

  • comply with a legal obligation;
  • establish, exercise or defend legal claims;
  • comply with contractual or accounting requirements; or
  • exercise another lawful right or obligation.

Where we are able to delete information, we will do so within a reasonable period.

21. Right to Restrict Processing

You may have the right to request that we restrict the processing of your personal information in certain circumstances.

Where processing is restricted, we may continue to store your information but will generally not process it further unless permitted by law.

22. Right to Object

You may have the right to object to certain processing of your personal information.

You have an absolute right to object to the processing of your personal information for direct marketing purposes.

If you object to direct marketing, we will stop using your personal information for direct marketing purposes, subject to any necessary processing required to maintain a suppression or do-not-contact record.

23. Complaints

If you have concerns about how we have handled your personal information, please contact us in the first instance.

We will consider your complaint and take appropriate action.

You also have the right to complain to the Information Commissioner’s Office (ICO).

The ICO can be contacted through its website: https://ico.org.uk/

We would encourage you to contact us first so that we have the opportunity to investigate and resolve your concern.

24. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that allow a website to recognise your device or remember certain information.

We may use cookies for purposes including:

  • website functionality;
  • security;
  • remembering preferences;
  • website performance;
  • analysing website usage; and
  • improving our website.

Where cookies or similar technologies are not strictly necessary for the operation of the website, we will seek consent where required by applicable law.

Simply continuing to browse our website will not necessarily constitute consent to non-essential cookies.

You may manage or disable cookies through your browser settings and, where provided, through our website cookie consent mechanism.

25. Google Analytics

We may use Google Analytics or similar analytics services to understand how visitors use our website and to help us improve its performance.

Analytics information may include:

  • information about your device;
  • browser information;
  • approximate location;
  • pages visited;
  • time spent on the website; and
  • information about how you interact with the website.

Where analytics cookies or similar technologies require consent, we will seek the appropriate consent before using them.

26. Third-Party Websites

Our website may contain links to third-party websites.

This Privacy Policy applies only to Majestic’s website and the personal information processed by Majestic.

We are not responsible for the privacy practices, content or security of third-party websites.

You should review the privacy policy of any third-party website that you visit.

27. Children’s Information

Our website and services are primarily intended for businesses and adults.

We do not knowingly collect personal information from children for marketing purposes.

If you believe that we have collected personal information relating to a child without appropriate authority, please contact us.

28. Automated Decision-Making and Profiling

We do not currently use personal information to make decisions about individuals solely through automated decision-making that produces legal or similarly significant effects.

We may use basic information about businesses and business contacts to help us determine which organisations may be relevant to our services.

This does not normally result in a decision about an individual’s legal rights or similarly significant circumstances.

If our use of automated decision-making or profiling changes materially, we will update this Privacy Policy where required.

29. Data Breaches

We take reasonable steps to protect personal information against loss, misuse and unauthorised access.

If we become aware of a personal data breach, we will assess the breach and take appropriate action in accordance with applicable data protection legislation.

Where a breach is required to be reported to the Information Commissioner’s Office or affected individuals, we will make the appropriate notification within the applicable legal timescales.

30. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • changes to our business;
  • changes to our services;
  • changes to our systems;
  • changes to our suppliers;
  • changes to data protection legislation;
  • changes to regulatory guidance; or
  • changes to our data processing activities.

The latest version will be published on our website.

We recommend checking this page periodically for any changes.

31. Contact Details

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, wish to opt out of marketing or have a concern about how we use your personal information, please contact us.

Majestic Construction

Trading as Majestic Site Management Ltd

Address: Unit 10 Queens Square Business Park, Honley, Holmfirth, England, HD9 6QZ

Telephone: 01484 426302

You may also contact us using the email address or contact form published on our website.

32. Policy Review

This Privacy Policy will be reviewed at least annually and sooner where there are significant changes to:

  • data protection legislation;
  • ICO guidance;
  • our business activities;
  • our marketing activities;
  • our website;
  • our software or data processors; or
  • the types or sources of personal information we process.

Policy owner: Majestic Construction / Majestic Site Management Ltd

Effective date: 13 August 2026

Review date: August 2027

Version: 2.2 (retention schedule added in v2.1; third-party database references generalised and use restricted to terms of access in v2.2, as part of scheduled policy review)